95z115

On a 2010 GM navigation unit, after being installed and unlocked at the dealer the compass does not work. The arrow on the screen does not rotate as the truck moves. It only points as if the truck is moving east.

Any suggestions???

73shark

There are three modes, North is always at the top, direction truck is going is always on top, and the 3D mode where North is on top.

You change by pressing on the icon in the upper left corner. Don't know if that will help.

Chevrolet Customer Service

Has your concern been resolved? Please feel free to keep me posted either here on the thread or via private message. Thank you in advance.

Tricia, GM Customer Service.

95z115

Thank you to you both. I will keep you posted. Thanks

95z115

It turns out some piece needed to be welded together inside, and it fixed everything. Thanks all for the help

SabrToothSqrl

Please elaborate, so others with a similar issue can learn...

thank you.

95z115

I was acting sort of a third party on this one, so I dont have really any details. I am sorry.

dgarcia967

I am having the exact same problem on 2011 Tahoe. The GM navigation unit was installed and unlocked at the dealer. The unit works fine with the exception that the compass does not work. The arrow on the screen does not rotate as the truck moves. It only points as if the truck is moving east.

Any suggestions???
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95z115

The person who this happend to said he took in into a stereo shop and they had to weld a piece inside back together and everything worked fine after that. He did not elaborate as too what part he had to weld back together.

Chevrolet Customer Service

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I am not currently showing any known navigation issues with Tahoe vehicles within my resources. Have you taken the vehicle in for an inspection? Your vehicle is still under warranty, correct? If you would like, I can investigate your vehicle further, if you PM me your VIN number.

I look forward to your response.

Louis
GM Customer Service