Squeaky breaks 2015 Tahoe
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Squeaky breaks 2015 Tahoe
I purchased my 2015 LTZ Tahoe in January from Capital Chevy and it has had squeaky breaks since the beginning. I took it to another Chevy dealership over a month ago and they refurnished them making sure they were even but the problem is still there in fact the squeaky break noise is worse. I called both dealerships again and they said that squeaky breaks is not covered under GM warranty. It is very disappointing the lack of help and concern they have for their customers. When you are talking about a $70K car that was purchased less than 5 months ago with bad squeaky breaks and they don't want to fix this problem for you it makes me never want to purchase a car from them again and regret my purchase. I have read several messages on this forum about 2015 Tahoe squeaky breaks and it makes me wonder if their is going to be a lawsuit for selling a brand new cars with faulty/old breaks? There is obviously a problem here as I am not the only one complaining. This should not be happening and GM should be held accountable and fix the problem for their customers.
Official GM Rep
Joined: Mar 2010
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From: Global Headquarters in Detroit, MI
I purchased my 2015 LTZ Tahoe in January from Capital Chevy and it has had squeaky breaks since the beginning. I took it to another Chevy dealership over a month ago and they refurnished them making sure they were even but the problem is still there in fact the squeaky break noise is worse. I called both dealerships again and they said that squeaky breaks is not covered under GM warranty. It is very disappointing the lack of help and concern they have for their customers. When you are talking about a $70K car that was purchased less than 5 months ago with bad squeaky breaks and they don't want to fix this problem for you it makes me never want to purchase a car from them again and regret my purchase. I have read several messages on this forum about 2015 Tahoe squeaky breaks and it makes me wonder if their is going to be a lawsuit for selling a brand new cars with faulty/old breaks? There is obviously a problem here as I am not the only one complaining. This should not be happening and GM should be held accountable and fix the problem for their customers.
We truly apologize for this, and we would be happy to look into this further for you. Please send us a private message along with your VIN, current mileage, contact information and a preferred dealership. We look forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
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they will do 1 brake service under warranty, after that you are on your own.
The reason for this is some drivers drive hard and glaze the pads.
how often and under what conditions does this occur? From the front or rear? what is your current mileage? what is the primary use...towing, city driving etc.?
Intermittent squeak under certain conditions can be considered normal. Squeal at every brake application is not normal. Which do you have?
the fix will be new brake parts.
This is your answer so don't rant on me.
The reason for this is some drivers drive hard and glaze the pads.
how often and under what conditions does this occur? From the front or rear? what is your current mileage? what is the primary use...towing, city driving etc.?
Intermittent squeak under certain conditions can be considered normal. Squeal at every brake application is not normal. Which do you have?
the fix will be new brake parts.
This is your answer so don't rant on me.
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