Warranty coverage
March 5th, 2014, 6:45 AM
#1
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Warranty coverage
I just bought a 2011 suburban Ltz last week. The vehicle is in stellar condition with only 12k miles. Today I noticed a crack in the dash. My in-service date was 11/2011. Will my factory warranty cover this?
March 5th, 2014, 8:25 AM
#2
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Hello shs,
I can definitely look into this for you. Please PM me your VIN, and contact information so I can assist. Looking forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
I can definitely look into this for you. Please PM me your VIN, and contact information so I can assist. Looking forward to hearing from you soon.
Patsy G
Chevrolet Customer Care
March 6th, 2014, 9:45 AM
#5
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That in my opinion is a scapegoat for a design defect...
I don't use anything on the dash of my 07 other then a water dampened cloth, so far its still intact and good shape, no cracks so I can't say definitively... but there have been others that have said they used nothing and still had the cracks show up...
I don't use anything on the dash of my 07 other then a water dampened cloth, so far its still intact and good shape, no cracks so I can't say definitively... but there have been others that have said they used nothing and still had the cracks show up...
March 7th, 2014, 6:32 AM
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I'm the second owner of my vehicle. The previous owner was the actual owner of the dealership. The vehicle was garage kept and used as a limo for the owner to be driven around in. The car was extremely clean and all was well until finding the crack the other morning.
I can't believe it myself that a product like Armoral, that's been used forever, would be the cause of a 3 year old dash to crack.
I can't believe it myself that a product like Armoral, that's been used forever, would be the cause of a 3 year old dash to crack.
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