Dear GM Customer Service
#1
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Could you please check something for me, regarding NHTSA Bulletin # 10017551, GM TSB # 05539?
My dealer says they've never heard of a PCM failure in the 2005 Equinox, yet I see these two items exist.
Supposedly, the issue is for 2005 Equinox cars with VIN 56169386-56172972, in which the vehicle's PCM has a damaged internal chip, which effects fuel pump control and EGR outputs.
If the problem does exist, (Which I find it hard to believe I could pbtain this information, if it in fact didn't.) I'd like to know how to proceed.
Thank you.
My dealer says they've never heard of a PCM failure in the 2005 Equinox, yet I see these two items exist.
Supposedly, the issue is for 2005 Equinox cars with VIN 56169386-56172972, in which the vehicle's PCM has a damaged internal chip, which effects fuel pump control and EGR outputs.
If the problem does exist, (Which I find it hard to believe I could pbtain this information, if it in fact didn't.) I'd like to know how to proceed.
Thank you.
#2
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This was a voluntary recall. Your Chevrolet dealership should be able to determine if your vehicle is included in this recall (it should be if yours is in the VIN range), and if so, whether or not your vehicle has been serviced to address this recall. They are required to do this recall service for you completely free of charge if it is determined to be necessary. If your dealership says they can't do this or gives you a tough time about it, go to another dealership.
I have attached a copy for your viewing pleasure.![Smile](https://chevroletforum.com/forum/images/smilies/smile.gif)
recall-product-emission-pcm-integrated-circuit-chip-damage-replace-pcm-05539a-04-27-2005-.pdf
I have attached a copy for your viewing pleasure.
![Smile](https://chevroletforum.com/forum/images/smilies/smile.gif)
recall-product-emission-pcm-integrated-circuit-chip-damage-replace-pcm-05539a-04-27-2005-.pdf
Last edited by ruley73; January 9th, 2013 at 8:02 PM.
#4
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<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w
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I would be happy to look into this for you. Would you please PM me your VIN so I may proceed?
I look forward to your reply.
Louis
GM Customer Service
![Big Grin](https://chevroletforum.com/forum/images/smilies/biggrin.gif)
I would be happy to look into this for you. Would you please PM me your VIN so I may proceed?
I look forward to your reply.
Louis
GM Customer Service
#5
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Thanks, but not necessary. Despite dealer's claim there was no info on it, I located the NHTSA report, as well as the GM TSB, with the VIN range for issues. Mine was not in that, albeit, narrow window.
#6
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This was a voluntary recall. Your Chevrolet dealership should be able to determine if your vehicle is included in this recall (it should be if yours is in the VIN range), and if so, whether or not your vehicle has been serviced to address this recall. They are required to do this recall service for you completely free of charge if it is determined to be necessary. If your dealership says they can't do this or gives you a tough time about it, go to another dealership.
I have attached a copy for your viewing pleasure.![Smile](https://chevroletforum.com/forum/images/smilies/smile.gif)
Attachment 4985
I have attached a copy for your viewing pleasure.
![Smile](https://chevroletforum.com/forum/images/smilies/smile.gif)
Attachment 4985
#7
Official GM Rep
Join Date: Mar 2010
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<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> oleg1981,
I would happy to look into this for you. If you would like me to proceed, please PM me your VIN.
Louis
GM Customer Service
![Big Grin](https://chevroletforum.com/forum/images/smilies/biggrin.gif)
I would happy to look into this for you. If you would like me to proceed, please PM me your VIN.
Louis
GM Customer Service
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#8
#10
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and 2006,2007,2008,2009 have the same problem.