Originally Posted by Melissa Randazzo

I have a 2014 Impala about every 5th time I go to start it it doesn’t start and, I get the lovely service anti theft deterrent system. What’s the deal? Is there a permanent fix to this I was told it’s either my key or the ignition switch. I have 2 keys for this car and, I can’t see both keys being bad. I don’t have much extra income but, taking it to the shop on Thursday hoping they can find the problem and, fix it. This is getting old real fast Chevy needs to get it together and, put a recall out or something. Seems like this is a common frustrating problem with Chevy’s. I can get the car started after about 10 seconds but, my security light still stays on steady. Any suggestions??

Originally Posted by drlcs2b

I found this; it may help with your issues :

Make sure the battery if fully charged because this procedure may take up to 30 minutes and you cannot start the vehicle during this time. The instrument panel cluster (IPC). BCM and PCM must be in working order and the Passkey system repaired

1. Turn the key to ON and attempt to start the engine and release the key to the ON position.

2. The SECURITY light will illuminate. Wait 10 minutes until it turns off.

3. Turn the key to OFF for 10 seconds.

4. Turn the key to ON and attempt to start the engine. If it starts and run, the system has reset. If it doesn’t start or run and release the key to the ON position and complete the rest of the steps.

5. The SECURITY light will illuminate. Wait 10 minutes until it turns off.

6. Turn the key to OFF and wait 10 seconds.

7. Turn the key to ON and attempt to start the engine and release the key to the ON position.

8. The SECURITY light will illuminate. Wait 10 minutes until it turns off.

9. Turn the key to OFF and wait 10 seconds.

10. Start the engine

Originally Posted by Aydenm

So what about the truck alarm is that normal to be going off the whole time ???

Originally Posted by derrickjaxn

I'm having the same problem with my 2012 Cruze and I started Saturday night so all dealers are closed tomorrow and have to be at work Monday morning before any of them open meaning I'll be coming out of pocket for a rental. Between the recalls and random but very inconvenient mishaps with this car despite the upkeep I maintain with it, it's become a huge liability financially and to my peace of mind. How can o resolve this and prevent this from happening in the future other than switching to Ford or Volkswagen?

Originally Posted by bdeelo

Tried everything everybody has recommended online.

Originally Posted by mountainmanjoe

list those things please

Originally Posted by atex33

This should work for almost all newer models such as the Tahoe, Yukon, Suburban, Sierra, Silverado, etc. My 2007 Silverado truck would not start after buying a new battery and the message center was telling me "Service Theft Deterrent System". I tried just about everything, searching online, reading the manual, unhooking the battery, but did not get it figured out until the tow truck driver showed me. All you need to do to reset the system is unhook your battery, hold both the positive and negative terminals together, where they are touching and hold them together for 45-60 sec. Hook them back up and she cranked right up! It's crazy something so easy to do worked after a few days of wondering how much this was going to cost me! Can't beat FREE! Hope I can help someone because I couldn't find this solution on the internet and I know I'm not the only one this has happened too!