"Service Theft Deterrent System" Vehicle won't start - new battery
March 9th, 2016, 5:03 PM
#21
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Theft detterent system
Well Jasmine from GM,
I have had my 2015 silverado still under warrenty in four times for this problem! GM is grasping at straws! I have a new vehicle that I cannot trust to start!! Whats your solution for me? I emailed Allen Betty Himself twice! This is obviously a common problem in GM AUTOS WHEN WILL IT BE RESOLVED! DO I PAINT MY NEW TRUCK THAT IM PAYING FOR YELLOW AND OFFER TO DO COMMERCIALS FOR FORD MOTOR CO?
I have had my 2015 silverado still under warrenty in four times for this problem! GM is grasping at straws! I have a new vehicle that I cannot trust to start!! Whats your solution for me? I emailed Allen Betty Himself twice! This is obviously a common problem in GM AUTOS WHEN WILL IT BE RESOLVED! DO I PAINT MY NEW TRUCK THAT IM PAYING FOR YELLOW AND OFFER TO DO COMMERCIALS FOR FORD MOTOR CO?
April 15th, 2016, 1:57 PM
#22
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Vehicle won't start
This car (2012 Chevy Cruze Eco) is so frustrating. Had to pay $120 just for dealer to look at it. Before I called the truck I tried disconnecting the battery for a half hour. I tried waiting out the warning light as another contributor suggested. No luck. So it's at the dealer now and I'm without a car. This should be covered or a recall. Nearly everyone who has this car has this issue at some point it seems.
April 15th, 2016, 5:29 PM
#23
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This car (2012 Chevy Cruze Eco) is so frustrating. Had to pay $120 just for dealer to look at it. Before I called the truck I tried disconnecting the battery for a half hour. I tried waiting out the warning light as another contributor suggested. No luck. So it's at the dealer now and I'm without a car. This should be covered or a recall. Nearly everyone who has this car has this issue at some point it seems.
I recognize your frustration and do apologize for any inconvenience you've experienced with your Cruze. Please keep us updated on your dealership visit. We're available via private message if further assistance is needed.
Jasmine
Chevrolet Customer Care
April 26th, 2016, 11:19 PM
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Dealer
Hello drewmelvin,
I recognize your frustration and do apologize for any inconvenience you've experienced with your Cruze. Please keep us updated on your dealership visit. We're available via private message if further assistance is needed.
Jasmine
Chevrolet Customer Care
I recognize your frustration and do apologize for any inconvenience you've experienced with your Cruze. Please keep us updated on your dealership visit. We're available via private message if further assistance is needed.
Jasmine
Chevrolet Customer Care
April 27th, 2016, 4:11 PM
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I'm sorry to hear you're experiencing a similar concern, Franco. Have you made your servicing dealership aware? We'd be happy to contact them on your behalf and research this in greater depth. Our team is available via private message and only need your VIN, mileage, contact information, and preferred dealership to get started.
Thank you!
Jasmine
Chevrolet Customer Care
Thank you!
Jasmine
Chevrolet Customer Care
April 27th, 2016, 4:28 PM
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Thank you for the follow up, drewmelvin. I understand how unsettling out of pocket expenses can be and do apologize for the undesirable outcome. If you have any additional questions or concerns, you're more than welcome to send us a private message. We'd be happy to help.
Jasmine
Chevrolet Customer Care
Last edited by Chevrolet Customer Service; April 27th, 2016 at 4:30 PM.
August 3rd, 2016, 11:58 AM
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I am having the same issue with my 2012 Chevy Cruze, it is at the dealer now. It is very frustrating, is there any solution that was designed to correct this issue without out of pocket expenses?
August 5th, 2016, 5:30 PM
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08 Chevy Impala won't start
Hi my 08 Chevy Impala v6 3.5L won't start after I changed the module please help it is telling me to service the theft deterrent system. 2g1wb58k6I9185480
