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2014 Chevrolet Impala
Includes: Bel-air
Platform: B-body & W-body

Onstar backup battery replacement

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Old September 7th, 2013, 11:23 AM
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Default is there a new link to the tech doc in this thread?

get a 404 when clicking on the techdoc link
Old January 16th, 2014, 9:41 PM
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I have a 2007 Pontiac Torrent and got a diagnostic report saying I need a battery for the on-star. I was wondering where to find one at and the average cost. I also would like the link to installing it myself. Thanks for any help you can give me.
Old March 8th, 2014, 9:45 AM
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Default Answer to your question

Originally Posted by twodogs47
Have a dead onstar backup battery and want to have it replaced. Anyone know where to purchase?? Also procedures to replace it and approx cost
At a Chevrolet Buick GMC Dealership.
I just bought one.
Old September 29th, 2014, 5:28 PM
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Default $100 Bucks seem kind of crazy

I went to GM Partsdirect, they do a BS routine about saving you $40 and then when you get to Check out they charge $40 handling. I may not have a choice but right now I'm going to look around. Had the S&H been even a little bit reasonable, I'd have purchased it but $40 on an Item for $60 is nuts.


Any suggestions??
Old September 29th, 2014, 5:29 PM
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Originally Posted by granny1
At a Chevrolet Buick GMC Dealership.
I just bought one.
What did they charge you??? GM PartsDirect want $100 with S&H, $40 of it for the S$H.
Old December 3rd, 2014, 10:59 PM
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Anyone know where the Onstar battery is located on an 09 Equinox?
Old January 1st, 2015, 7:15 PM
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Onstar battery not working and unable to get directions downloaded to vehicle. Anyone know how much one costs and is it difficult to replace?
Old January 1st, 2015, 7:37 PM
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Originally Posted by twodogs47
Thanks sounds simple enough.
tech page is error 909. Any idea where to find info on how to install onstar battery?
Old January 2nd, 2015, 9:06 AM
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debbraymond53,

I am sorry to hear about your technical issue! Replacement batteries can be ordered directly through OnStar. Please feel free to give us a call at 888-4ONSTAR (888-466-7827) and speak with our technical assistance department. They will be more than happy to assist in ordering a new battery for you, and providing instructions on how to install it. Likewise, this service can also be provided at your local Chevy dealership. I hope this helps!

~Sara, OnStar Advisor
Social Media Team
Old February 7th, 2015, 6:46 PM
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Default battery replacement for OnStar

Our 2008 Chevy Impala was involved in a rearend collision. Since, we were notified we needed a new Onstar battery. Could the collision have been the cause? Settlement already made and repairs paid for. Dealer wants $101.80 for new battery.


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