Impala While undergoing many facelifts in its history, the Impala has proved itself to both civilians and police forces as one of the most capable 4-door cars GM has ever offered. Currently moving towards its 10th generation the Impala is one of the longest lasting and popular models.

2014 Chevrolet Impala
Includes: Bel-air
Platform: B-body & W-body

Onstar backup battery replacement

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Old Sep 7, 2013 | 11:23 AM
  #11  
oldone1's Avatar
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Default is there a new link to the tech doc in this thread?

get a 404 when clicking on the techdoc link
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Old Jan 16, 2014 | 9:41 PM
  #12  
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I have a 2007 Pontiac Torrent and got a diagnostic report saying I need a battery for the on-star. I was wondering where to find one at and the average cost. I also would like the link to installing it myself. Thanks for any help you can give me.
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Old Mar 8, 2014 | 9:45 AM
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Default Answer to your question

Originally Posted by twodogs47
Have a dead onstar backup battery and want to have it replaced. Anyone know where to purchase?? Also procedures to replace it and approx cost
At a Chevrolet Buick GMC Dealership.
I just bought one.
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Old Sep 29, 2014 | 5:28 PM
  #14  
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Default $100 Bucks seem kind of crazy

I went to GM Partsdirect, they do a BS routine about saving you $40 and then when you get to Check out they charge $40 handling. I may not have a choice but right now I'm going to look around. Had the S&H been even a little bit reasonable, I'd have purchased it but $40 on an Item for $60 is nuts.


Any suggestions??
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Old Sep 29, 2014 | 5:29 PM
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Originally Posted by granny1
At a Chevrolet Buick GMC Dealership.
I just bought one.
What did they charge you??? GM PartsDirect want $100 with S&H, $40 of it for the S$H.
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Old Dec 3, 2014 | 10:59 PM
  #16  
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Anyone know where the Onstar battery is located on an 09 Equinox?
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Old Jan 1, 2015 | 7:15 PM
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Onstar battery not working and unable to get directions downloaded to vehicle. Anyone know how much one costs and is it difficult to replace?
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Old Jan 1, 2015 | 7:37 PM
  #18  
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Originally Posted by twodogs47
Thanks sounds simple enough.
tech page is error 909. Any idea where to find info on how to install onstar battery?
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Old Jan 2, 2015 | 9:06 AM
  #19  
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debbraymond53,

I am sorry to hear about your technical issue! Replacement batteries can be ordered directly through OnStar. Please feel free to give us a call at 888-4ONSTAR (888-466-7827) and speak with our technical assistance department. They will be more than happy to assist in ordering a new battery for you, and providing instructions on how to install it. Likewise, this service can also be provided at your local Chevy dealership. I hope this helps!

~Sara, OnStar Advisor
Social Media Team
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Old Feb 7, 2015 | 6:46 PM
  #20  
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Default battery replacement for OnStar

Our 2008 Chevy Impala was involved in a rearend collision. Since, we were notified we needed a new Onstar battery. Could the collision have been the cause? Settlement already made and repairs paid for. Dealer wants $101.80 for new battery.
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