2013 silverado problems
Im a first time buyer and I just bought a new 2013 Silverado about month ago. Since then I have noticed things wrong with it that I should have noticed before buying. I have already took it to get the door moldings repaired under warranty at the dealership twice and on the second repair they scratched another molding so now I have to take it back a third time and each time it costs me about $100 since come from out of town. Also, there is a squeeking noise coming from the engine and all they tell is that all trucks sound like that. I am tired of having to take it in to get repaired so I called the dealership stating I want another truck and explained why. They said they would need to aprraise my truck and cancel my protection plan to use as a down payment for another truck. That didn't sound right to me so I called customer service and put a case in. I hope they can help me. I will update tomorrow.
maurostu04,
We're sorry that you've had so many issues with your new Silverado. Please keep us updated on the status of your case with GM Customer Service.
Regards
Amber N.
Chevrolet Customer Care
We're sorry that you've had so many issues with your new Silverado. Please keep us updated on the status of your case with GM Customer Service.
Regards
Amber N.
Chevrolet Customer Care
Shave the truck. It actually looks real cool shaved. As in - all those side molding cladding removed. Slick.
As of squeak from engine... Where do I start?
Seriously, and it's just beginning of the journey with that product. Imagine how much noises I had to deal with at 140 000 miles on it.
What can I say. Silverados are historically known as clunkers, no matter what their customer service says. And wait till ISS will go bad, or piston slap develops. Or the slip yoke starts acting up.
As of squeak from engine... Where do I start?
Seriously, and it's just beginning of the journey with that product. Imagine how much noises I had to deal with at 140 000 miles on it.
What can I say. Silverados are historically known as clunkers, no matter what their customer service says. And wait till ISS will go bad, or piston slap develops. Or the slip yoke starts acting up.
Oh, and if you have side molding right underneath the fuel tank door, be VERY careful pulling dispenser out. Gas melts molding glue, and it starts slowly creeping down the side below it, making very unsightly black stain, that is HARD to remove.
I was going down the road and the power started turning on and off the lights were turning on and off , the doors locks were locking and unlocking. The radio and the air conditioner reset themselves. Than it all stopped and truck was working fine. Right before I got home it happened again and the truck didn't start after that.
I took it to a chevrolet dealership paid $850.00 and they said they fixed a sensor and replaced the battery. 1 week later it did it again . Same scenario. I took it back to the dealership this time I paid $1300.00 and they said they replaced the hot wire for the battery cable. Here I am 2 weeks later and the truck did it again . Now it's parked in the driveway and won't start.
Anyone having the same issue??
I took it to a chevrolet dealership paid $850.00 and they said they fixed a sensor and replaced the battery. 1 week later it did it again . Same scenario. I took it back to the dealership this time I paid $1300.00 and they said they replaced the hot wire for the battery cable. Here I am 2 weeks later and the truck did it again . Now it's parked in the driveway and won't start.
Anyone having the same issue??
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Jan 30, 2013 10:41 AM





