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2014 Chevy Silverado
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Noticing scratches on rear windows...

Old Dec 23, 2012 | 10:15 AM
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Default Noticing scratches on rear windows...

So the other day I got my truck detailed and I noticed some small, fine scratches on my rear passenger windows. My truck is a 2012 Silverado i bought back in August. When I first bought it there was one minor scratch, but I didnt worrry about it. Now I'm noticing more and more of them. Would this be a warranty issue or no?
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Old Dec 23, 2012 | 10:49 AM
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anyone? Hoping the dealership can answer this for me then....

Last edited by Walter Luna; Dec 25, 2012 at 12:14 PM.
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Old Dec 27, 2012 | 9:27 AM
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Originally Posted by Walter Luna
So the other day I got my truck detailed and I noticed some small, fine scratches on my rear passenger windows. My truck is a 2012 Silverado i bought back in August. When I first bought it there was one minor scratch, but I didnt worrry about it. Now I'm noticing more and more of them. Would this be a warranty issue or no?
<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <wontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> Walter Luna,

Was your dealer able to assist you with this inquiry? If not, please PM me your VIN, I would be happy to look into this further for you.

Louis
GM Customer Service
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Old Dec 27, 2012 | 11:00 AM
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Resolved, they replaced the two rear windows, and replaced the moulding around the windows. They did a jam up job!
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