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2007 Suburban 2500 A/C grinding upon startup

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Old July 11th, 2011, 11:12 AM
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Here's the video for reference. I was one of the original people to get this issue resolved because of this video. the dealer could not replicate the problem (of course). There is a TSB for this and it entails an update for the CPU.



Old July 11th, 2011, 7:45 PM
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AZSCTACO

Thanks for staying up on this post and re-posting this very helpful video
Old July 13th, 2011, 8:08 AM
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Thanks for the video...that's the sound. Does it make it when your driving and give it gas with the ac on? I am not very mechanical, your saying it needs to goto the dealer for a computer update? Will it hurt the truck if you drive it until you get it fixed? Without warranty, what's the cost. Thanks for your help.
Old July 13th, 2011, 10:40 AM
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Originally Posted by bjohnson72
Thanks for the video...that's the sound. Does it make it when your driving and give it gas with the ac on? I am not very mechanical, your saying it needs to goto the dealer for a computer update? Will it hurt the truck if you drive it until you get it fixed? Without warranty, what's the cost. Thanks for your help.
It only does it at start up....not while driving. The TSB has been out for years now so if should be fixed at no cost. That sound can't be good for the long haul so I'd get it fixed as soon as you can. Mine hasn't done it in 3 years after they did the update.
Old July 13th, 2011, 2:23 PM
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bjohnson72,

I am sorry to hear that you are experiencing this issue. Did you confirm with your dealership if it is covered under the TSB AZSCTACO referred to?

Thank you,
Elizabeth, Chevrolet Customer Service
Old July 18th, 2011, 10:33 AM
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Elizabeth, my Tahoe is a 2003.....would it be covered (free) if not, is it pricey? What exactly is the TSB so I know what I am talking about when I call the dealership? Thanks for your help.
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