Originally Posted by markhog

Hi,


I purchased a 2013 Chevrolet Suburban in December of 2013. I have a vibration issue with the vehicle since purchasing it. I have brought the vehicle in for service more than 5 times and the dealership “Sands Chevrolet of Surprise AZ” refuses to do anything more. I have less than 5k miles on it as well.<o></o

The problem with my vehicle is it vibrates the steering wheel, the dash, and the front passenger and drivers areas. <o></o

I have tried working with the B.B.B of AZ, B.B.B auto line,District Attorney and an attorney. <o></o

G.M. has refused to do a buy back since then. I have contacted G.M. support which has been a total disappointment.<o></o

The dealership continues to lie on all accounts although they have replaced the Rims, tires and road force balanced the vehicle several times.<o></o

I will not give up until I can get G.M. to buy back the lemon I purchased.<o></o

<o>
Does anyone know of a better way for me to get this resolved?<o></o

<o>
Thanks,<o></o

Originally Posted by Schooner

Bought our suburban 6/13/2012 and noticed a vibration shortly there after. Vibration occurs at speeds around 25mph to 75mph. Very noticeable at cruising speeds of ~65mph and 1500 rpm. Have taken truck to dealer who replaced all 4 tires with another brand. Picked truck up and vibration still there. When taken for a test drive (the first time) with service manager noticed vibration right away. Took truck back a second time to test drive another Suburban, which had the off road package, it had the same vibration issue as mine - if not worse. You could hear something rattling on driver passenger door. We went back and test drove a Tahoe and same thing. I am now waiting for an engineer to check over vehicle and let me know if it's normal or defective. Service manager doesn't think there is anything that can be done since two other brand new SUV's are doing the same thing. Any ideas?