Hi all , i just got this SUV few week ago,the NAV was working fine, but yesterday when i start the car it said (the disc installed is not a MAP DVD), i try to clean and restill the DVD for few times still don't work,
i help please

 

Welcome to the forum.

Was anything done to the head unit between the time it worked and when it didn't?

 

Is it a 'real' DVD or a copy?

pull it out and does it look like a movie DVD (shiney grey/silver) or is it bluish purple on the bottom and say DVD+R DL on it?

if you don't copy it right, it won't work... and will say that.

Ebay has tons of real DVDs...

 

mine says the same thing. I even bought a brand new 2011 disc from the dealer and still wouldn't work. I know this is an old post but any updates?

 

Might try running a DVD cleaning disc through the reader to removed any dust that might be on the read head.

 

I had the same problem with my nav. It worked then it didn't so I pulled the radio out. Put it back in the next day and it started working again. But before u do that disconnect the battery and let it sit for 45mins to an hour then turn it on and check.

 

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If you have any additional questions, please feel free to contact me.

Louis
GM Customer Service

 

I took the radio out, unplugged it, and let it sit for a while. I hooked everything back up and still the same. I already tried the dvd cleaner. It got stuck inside and when I finally managed to get it out, it still didn't work.

How often do these navigation systems go bad?