NNBS window actuators
April 19th, 2011, 5:50 AM
#1
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NNBS window actuators
I have an 08 Sub Lt as my sig lists.
Yesterday I replaced the 4th door actuator. I have now replaced all 4 and was wondering if anyone else has had the same issue. Dealer says its "very uncommon" or "we have not seen many issues" but all 4 in a matter of 2 yrs.
I am out of warranty and of course each visit is $300+ for the part and labor.
I asked for a little help from the dealer for the Chevy rep to at least be notified of this issue, and was told to call them myself.
Time for a new dealer who knows what customer service is as well.
Anyone else?
Yesterday I replaced the 4th door actuator. I have now replaced all 4 and was wondering if anyone else has had the same issue. Dealer says its "very uncommon" or "we have not seen many issues" but all 4 in a matter of 2 yrs.
I am out of warranty and of course each visit is $300+ for the part and labor.
I asked for a little help from the dealer for the Chevy rep to at least be notified of this issue, and was told to call them myself.
Time for a new dealer who knows what customer service is as well.
Anyone else?
Last edited by 08 burb fan; April 19th, 2011 at 5:53 AM.
April 19th, 2011, 7:53 AM
#2
yea
my 09 has been to the dealer so many times I lost count... Gm's fixed it everytime, and i'm up to $940 + $300 + $512 in CASH from them.
GX | Overview
that's my next one.
Best & worst used cars
Toyota appears 7 times in the Midsized & large SUVs. GM appears... 0 times.
GX | Overview
that's my next one.
Best & worst used cars
Toyota appears 7 times in the Midsized & large SUVs. GM appears... 0 times.
April 19th, 2011, 2:44 PM
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I apologize to hear that you've been having this issue with your vehicle. Have you spoken with someone from our Customer Assistance team yet about this issue or about your most recent trip to your dealer? Thank you for your time.
Jeff Morris, Chevrolet Customer Service
Jeff Morris, Chevrolet Customer Service
April 20th, 2011, 8:13 AM
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The number is 1-800-222-1020 if you would like to call or if you would like I could setup a case for you as well. I hope this helps you.
Jeff Morris, Chevrolet Customer Service
Jeff Morris, Chevrolet Customer Service
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April 22nd, 2011, 10:25 AM
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The saga will be posted. Trust me.
CS took my info and said they'd research my vehicle history and check with the dealer and get back to me.
Get the popcorn ready.
CS took my info and said they'd research my vehicle history and check with the dealer and get back to me.
Get the popcorn ready.
April 22nd, 2011, 11:42 AM
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I trust I will have a positive outcome.
I just hope this issue isn't treated like cracked dash issues that some are having and not being addressed/honored by GM.
I just hope this issue isn't treated like cracked dash issues that some are having and not being addressed/honored by GM.