vromerot1

Homestead Fl right by the Florida Keys

Erikmoncadajr

Thanks, ok not to far from me, im in Palm Beach County....Would love to keep in touch about this Thanks.
happy holidays.

Summertime

‘21 Tahoe z71- our power steering went out over a year ago. The steering rack was replaced and a couple weeks after that we began hearing the moaning noise when turning left (first 3 or so turns only) every morning and after sitting for x hours. Louder when cold outside. Taken it in at least 5x and they could not figure it out. Most times they couldn’t replicate the sound which was crazy since I hear it every single day. Had the steering column replaced and didn’t help.

Finally, yesterday the Chevy mechanic heard it. I emphasized (again) that the sound started when we had power steering failure and perhaps it was replaced with a faulty part and sure enough that’s what they discovered yesterday. The steering gear they installed is faulty. “The steering gear has excessive travel when truing in both directions esp left”. Unfortunately, the part is on national back order with no delivery date in sight. Really hoping to get this issue resolved. Too expensive and new of a vehicle to be dealing with these issues.

Will update when fixed! And hopefully the sound goes away!

I hope this helps someone. I am optimistic that this issue will finally be fixed!

tomtendo

We just had our 21 Suburban in for this and I showed them this TSB (https://static.nhtsa.gov/odi/tsbs/20...30610-0001.pdf). So far, it DID not fix the problem. WHAT THE F!

Erikmoncadajr

Yup what the F is exactly how I feel with this issue....Still ongoing for me too. I have spoken with many ppl and well so far getting nowhere - only good part is it goes away after a couple turns - however, will it get worse, is it safe?? Have my third appointment to see what can be done, this is crazy.....

tomtendo

Did you have the fluid replaced like I did from the TSB?

Erikmoncadajr

Yes and then drove for 500 miles as they suggested it...still does it when idle and goes away after a bit. This will be my third time taking it. I had to drive with tech because they were playing dumb they they couldn't hear it so I duplicated it for them. I'm in Palm Beach Florida and I have spoken to many techs and seems like they have no fix on this, some say it may get worse before it gets better and that really doesn't help...still thinking about trading it or selling but I shouldn't have to do that! Crazy I feel your pain on this. We can certainly keep in touch to see what we can do on this ishhhh

tomtendo

Also in FL (SWFL). First few times I brought it in, they said they heard anything. Then I brought in the TSB as proof. How can there be no fix. Like, how is that allowed. Lemon law?

Erikmoncadajr

Same here I brought that document to see but now I'm thinking what else can it be?!?! I have had a lemon (mercedes) but I believe that's in the first 2 years of a car in Florida.

vromerot1

1/19/24 update GM called for appointment #6 truck going back to dealer 1/23. After front diff was replaced in December noise has just gotten progressively worse and louder even when in reverse. I filed lemon law and was approved for the repurchase replacement but FL lemon law states you have to pay for used mileage on the vehicle, I cannot afford to loose almost 20k on a $70k truck that is paid off. I guess I will be taking it back every month till they figure this out.