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Rust on Z71 bumper


horstmeister's Avatar
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Join Date: Jul 2007
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July 31st, 2007, 8:26 PM   #1  
Rust on Z71 bumper

I have a 2003 Chevy Tahoe Z71. The rear bumper is facory painted. The bumper is covered with rust bulges. This is in the midwest where rust is really not much of a problem.

Has anyone else expierenced this problem?

While the Tahoe was in warranty the dealer said the rust was normal. But now 2 years later it really looks bad.

Horstmeister

 
HailChaser's Avatar
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Join Date: Nov 2007
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November 29th, 2007, 6:43 PM   #2  
RE: Rust on Z71 bumper

Hey there --

I was just wondering if you were able to get GM to fix this problem?

Tim O


 
73shark's Avatar
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KC, MO area

November 30th, 2007, 12:02 AM   #3  
RE: Rust on Z71 bumper

Welcome to the forum. Did you buy it new? If there has been no repairs to the painted bumper, then I don't see how it can be considered normal.

 
HailChaser's Avatar
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November 30th, 2007, 7:51 AM   #4  
RE: Rust on Z71 bumper

I did buy the Tahoe new in 2/04. I have 55k on it, so it's out of the 36-36 warranty. I took it to a dealer and they said they've seen it a few times and the only thing they can do is GM will replace the bumper, but I have to pay to have it painted and the labor to install. When I asked if I could just have the bumper, and I'd take it to "MY" shop and have it painted, they said no. When I asked for the GM rep's name and phone number, they refused to give it to me.

T

 
73shark's Avatar
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November 30th, 2007, 9:14 PM   #5  
RE: Rust on Z71 bumper

Try 800.222.1020. Sometimes you can get results from them. Good luck.

FYI: There's no reason they can't give you the bumper as long as you give them the old one.

 
niche's Avatar
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December 3rd, 2007, 3:07 AM   #6  
RE: Rust on Z71 bumper

Just paint problems with mine.

 
mjdupre's Avatar
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April 1st, 2008, 3:12 PM   #7  
RE: Rust on Z71 bumper

I have the same problem with my '03 Z71.

The dealer, Bill Kay Chevrolet in Lisle Illinois, "fixed" the problem back in October of '06 by having a local body shop slap some paint over the runst. No big suprise that it came back. When I returned it they said that there was nothing that they could do. I contacted the body shop and they said that they don't warranty that type of work, and that they tell the dealers that up front.

I contacted GM customer service where I spoke to a very helpful agent, who actually sounded sympathetic.
I ws actually hopefull that this would be resolved.

I was contacted today by Chris Wood today with the final GM decession.....
They would be doing nothing for me ! []

So even though the dealer took corrective action, and possibley made the problem worse,
they won't stand behind it.

Feel free to call Chris at (866) 790-5600 x12170, be sure to give him my best.

My previous Chevy was a 74 Monte Carlo (a great car but what a rust bucket!)
My LAST Chevy is a 2003 Tahoe !

 
redliveryellowliver's Avatar
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September 24th, 2010, 8:57 PM   #8  
I know this is an old thread (2007, it looks like?) but had to add that I have a HORRIBLE problem with rust bubbling through from underneath on our Z71. AND it's become a game with my husband and I to point out other white Z71s with the same bumper issue (there are a LOT of them by us, only ever painted white).

I called the Chevy service center at the sales center where we bought it, and he explained that the bubbled up rust and paint was due to a ROCK hitting it. I wish I had a picture because almost the entire bumper is BROWN with rust. Must've been a big rock! :/

Oh, but he told me they could repaint it for me... at normal charge.

 
73shark's Avatar
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September 24th, 2010, 11:09 PM   #9  
Welcome to the forum.

More likely due to poor metal prep when it was originally painted. Or it's been repainted due to collision damage.

 
in2pro's Avatar
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Austin, Texas

September 25th, 2010, 11:13 AM   #10  
I suspect it was a manufacturing defect if you are seeing it on other vehicles on the same areas.... GM had problems with the white paint chipping and peeling on the early 90's vehicles thou I have heard various stories as to the cause....

 
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