Paint peeling on 2016 Chevy Trax
#53
Class action law suit
I am going to start a class action lawsuit. We should not be having the same issue with the smae make , model, and color Chevy trax. Once it's approved everyone should jump on. They will pay one way or another.
The following 4 users liked this post by valenciak:
Brian bondie (January 26th, 2023),
Ellen (October 8th, 2023),
Lisaann (July 31st, 2024),
mmcgo1 (October 25th, 2022)
#54
Hi there @valenciak . Are you really starting a class action lawsuit?? I don't want to get my paint fixed if someone is actually doing it. Can you please keep us updated? We are all on the same boat and will back you up!!!!
The following 2 users liked this post by kdmeyer22:
Brian bondie (January 26th, 2023),
Ellen (October 8th, 2023)
#56
mine too!
I am here to report, I have the same paint defect that is going on with the Chevy Trax in Brilliant Blue. I have a 2016 with 18,500 miles on it. I noticed it last week under the back windshield. That same day I contacted Chevy costumer service and opened a case. My dealership where I bought the car doesn't do body work so I've contacted the local autobody shop and have an estimate set up for Wednesday.
#57
I contacted Maher Law Firm today to add my car to the database of GM vehicles experiencing paint peeling problems. The Trax is currently not included in the class action lawsuit but if enough Trax owners report the problem to the law firm, they can add it to the lawsuit. (I do not know how many complaints they need).
GM is only offering the dealership $200 to repaint my trunk and I am expected to pay the remaining $800. This is absolutely ridiculous and I will could continue to fight! GM needs to stand behind their products!
GM is only offering the dealership $200 to repaint my trunk and I am expected to pay the remaining $800. This is absolutely ridiculous and I will could continue to fight! GM needs to stand behind their products!
The following users liked this post:
mmcgo1 (October 25th, 2022)
#58
Class Action Law Suit for paint peeling blue Chevy Trax
If you are having this paint issue, call the Maher law firm 407-839-0866 to be added to their data base.
#59
#60
Here's the email I got last night from GM (dealership called and confirmed it today):
Hello, Jessica. We recently spoke with the dealerships Service Manager and he informed us that after submission of your paint concerns to our warranty team, we are unable to offer any coverage for repainting. We recognize this is not the outcome you may have anticipated and would like to apologize for any dissatisfaction this causes. Rest assured, all parties involved diligently explored all avenues of cost assistance on your behalf before this resolution was reached. Peter Gomez let us know that he'd connect with you as well to provide more detail into this determination. Should you wish to proceed with service at this time, please know it will involve out-of-pocket expenses but our team would gladly assist in setting up an appointment. We will keep an eye out for your response.
>
> Troy T.
>
> GM Customer Care
New picture from today:
Just shared on Facebook about my experience: <iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fjes sica.j.christian%2Fposts%2F10226902656969694&show_ text=true&width=500" width="500" height="731" style="border:none;overflow:hidden" scrolling="no" frameborder="0" allowfullscreen="true" allow="autoplay; clipboard-write; encrypted-media; picture-in-picture; web-share"></iframe>
Hello, Jessica. We recently spoke with the dealerships Service Manager and he informed us that after submission of your paint concerns to our warranty team, we are unable to offer any coverage for repainting. We recognize this is not the outcome you may have anticipated and would like to apologize for any dissatisfaction this causes. Rest assured, all parties involved diligently explored all avenues of cost assistance on your behalf before this resolution was reached. Peter Gomez let us know that he'd connect with you as well to provide more detail into this determination. Should you wish to proceed with service at this time, please know it will involve out-of-pocket expenses but our team would gladly assist in setting up an appointment. We will keep an eye out for your response.
>
> Troy T.
>
> GM Customer Care
New picture from today:
Just shared on Facebook about my experience: <iframe src="https://www.facebook.com/plugins/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fjes sica.j.christian%2Fposts%2F10226902656969694&show_ text=true&width=500" width="500" height="731" style="border:none;overflow:hidden" scrolling="no" frameborder="0" allowfullscreen="true" allow="autoplay; clipboard-write; encrypted-media; picture-in-picture; web-share"></iframe>
New spot started today 11/8/22