GM Issues Urgent Inspection & Repair for 2024 Silverado & Sierra

The program, titled N232421270, focuses on the passenger side roof panel joint of the 2024 Chevrolet Silverado and 2024 GMC Sierra models. The company has identified that some vehicles from these batches may exhibit a split in the passenger side roof panel

Vehicle Concerns & Impacted Models

As a proactive measure, GM placed all affected vehicles on stop delivery starting October 19, 2023. A total of approximately 3,067 U.S. vehicles are involved. Once the vehicles undergo the required inspection and necessary repairs, they will be released for delivery to customers.

Inspection & Repair Details

Dealers are tasked with inspecting the passenger side roof panel for any splits. If found, dealers will use MIG welding to address the split. Importantly, no parts are required for this repair, but specific labor operations, as detailed in the bulletin, need to be followed meticulously.

GM is committed to covering the repair costs under this program. The warranty information provides clear guidelines on labor operations and related financial reimbursements for dealers, ensuring that the repair process is streamlined and cost-effective.

Dealer Responsibilities & Customer Outreach

Dealers are mandated to hold and inspect/repair all affected vehicles at no charge to customers, regardless of the vehicle’s age, mileage, or ownership status, until December 31, 2025. Additionally, GM emphasizes the importance of reaching out to recent vehicle buyers to ensure they are informed about this program and any necessary corrections.

For a comprehensive understanding of this program, GM dealers are encouraged to review the provided bulletin thoroughly. The company is also in the process of notifying affected customers directly. To delve deeper into the specifics, interested parties can refer to the official bulletin and details provided by GM.

For more information and a detailed overview, you can access the official bulletin from the National Highway Traffic Safety Administration here.

Photos: Chevrolet

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Derin Richardson

Derin Richardson is a seasoned editor who's worked in print and digital media since 2008. He earned his Bachelor of Arts at California State University, Fullerton, and is an avid fan of American muscle. He oversees content for The Mustang Source, Mustang Forums, Dodge Forum, MB World, JK-Forum and 5Series.

As the grandson of a former L.A. Fire Department mechanic, he's grown up around cars and trucks most of his life. Some of his fondest memories are the times he helped wrench on his grandfather's 1941 Ford Pickup, which he endearingly nicknamed "High Yeller."

He currently drives a Red Hot 2018 Chevrolet Camaro SS but appreciates anything with four wheels and a little rumble.

Derin can be reached at derin.richardson@internetbrands.com

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