2010 Suburban LT - the USB port in the center console (between the front seats) is not working. The lighter style outlets in the console have power and the audio controls on the rear of the same console work fine.

The audio system will not recognize a thumb drive and there does not seem to be any power.

I'm not sure where to look - any suggestions?

 

2010 should be under warranty...

 

Too many miles, 39000, for warranty and I never tried it while it was covered.

 

<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <wontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> 8118_john,

These vehicles use the USB 2.0 standard. Supported devices include USB flash drives, portable USB hard drives, 5th generation or later iPod, iPod Nano, iPod Touch & iPod Classic. Only MP3 and WMA files are accessible when using a USB memory stick.

Supported File Table Formats: Fat 12, Fat 16 & Fat 32.

NTFS, HFS/HFS+, SCCI & ATAPI are not supported


Not all iPods and USB drives/sticks are compatible with the USB port.


I hope this information is helpful If you have additional questions, please feel free to contact me.

Louis
GM Customer Service

 

The "test" was done with a USB thumb drive. The light on the drive does not come on and the .mp3 files are not recognized by the audio system. Also tried and iPhone 4. The "charging" indicator does not come on and the music files do not show up on the audio system.

 

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Maybe a blown fuse? I suggest you take it back to the dealer. Their certified technicians should be able to offer additional information after a physical inspection.

Keep us posted.

Louis
GM Customer Service

 

I checked the fuses in all the spots that made sense but I was unsure of exaclty what fuse it would be. Thanks.

 

Welcome to what GM calls "tech". I'm sorry for your loss.
The 2013 F-150 has the My Ford Touch. Check out that gizmo!

 

My wife has a Flex. The tech component is really impressive. She is getting a laugh out of this.

 

Yea, my grand parents have an etch a sketch that blows GM piece of .... Away.

It's more reliable and just as useful.