USB port not working?
CF Beginner
Joined: Jul 2014
Posts: 4
Likes: 0
Have you tried using a different USB cord, darob62? If that doesn't work, you might have to swing by your dealership so they can take a look at this for you. We're sorry to learn of your frustration and if there's anything we can do to help, just send us a private message.
Amber N.
Chevrolet Customer Care
Amber N.
Chevrolet Customer Care
CF Beginner
Joined: Jul 2014
Posts: 4
Likes: 0
If you have not already, try a different cord, its possible your cord is bad...
If you are certain its not the cord and its the USB connection make sure noting is bumping into or is resting against the connection in the compartment....
You might also try a can of air duster to blow out the connection to make its not lint or dust...
My bet is on the cord... but its possible the USB connector has weakened due to high current draws causing it to heat up....if that is the case and a different cord and a cleaning doesn't do it the receptacle may need to be replaced...
If you are certain its not the cord and its the USB connection make sure noting is bumping into or is resting against the connection in the compartment....
You might also try a can of air duster to blow out the connection to make its not lint or dust...
My bet is on the cord... but its possible the USB connector has weakened due to high current draws causing it to heat up....if that is the case and a different cord and a cleaning doesn't do it the receptacle may need to be replaced...
I tried 3 different cords, just to be sure. The port is under the caddy in the console and has plenty of room with nothing else in there with it. I didn't have a can of air, but I did stick the vacuum nozzle up to it. Not sure why the receptacle would suddenly become loose, but I think that is the culprit. I will try to get my Tahoe into the dealership pretty soon. I am on a tight schedule with month with work, but next month should be better. Thanks for all of the comments.
Official GM Rep
Joined: Mar 2010
Posts: 4,163
Likes: 27
From: Global Headquarters in Detroit, MI
Amber N.
Chevrolet Customer Care
CF Beginner
Joined: Feb 2015
Posts: 1
Likes: 0
Loose USB port
2011 Tahoe. My USB port suddenly stopped working. I can wiggle the connection and it may try to connect but 99% of the time it doesn't. I've tried several different cables with no success. The cables work fine in other devices. I used the USB port for charging and listening to my music in the car. Any advice?
CF Beginner
Joined: Jul 2018
Posts: 1
Likes: 0
USB port replacement
Realize this thread is pretty old but I recently had the same thing happen on my 2011 Tahoe. Ended up replacement the port inside the center console. It's very easy to replace and cost about $15. You can find on quite a few sites. Genuine GM Part Number: 20944418
Hope this helps.
Hope this helps.
CF Beginner
Joined: Oct 2019
Posts: 1
Likes: 0
2017 Trax USB port does not work
This is obviously an ongoing problem and has for many years. I have been a loyal Chevy owner but by not fixing the problem...i will be hard pressed to buy another. Quality is not job 1 and Chevy has no intention of fixing it. Thats too bad...i will be sure to toss a shovel of dirt on Chevys grave. Its the details that matter...sorry Chevy you messed up 9 years and you have not addressed or fixed it. Thats laughable. Guess my next vehicle will be a Ford...maybe that will work.
CF Beginner
Joined: Dec 2019
Posts: 1
Likes: 0
I have a 2013 Chevrolet Tahoe. My iPhone XR works fine. My wife's doesn't work. Backed up and swapped phones with her since she drives the Tahoe most of the time. Problem moved with the phone. Some kind of a software glitz with my phone, but i can't figure it out. Factory reset phones and still don't work.
CF Beginner
Joined: Jun 2020
Posts: 2
Likes: 0
<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> 8118_john,
Maybe a blown fuse? I suggest you take it back to the dealer. Their certified technicians should be able to offer additional information after a physical inspection.
Keep us posted.
Louis
GM Customer Service
ontGrowAutofit/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" LatentStyleCount="156"> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} </style> <![endif]--> 8118_john,Maybe a blown fuse? I suggest you take it back to the dealer. Their certified technicians should be able to offer additional information after a physical inspection.
Keep us posted.
Louis
GM Customer Service
CF Beginner
Joined: Nov 2020
Posts: 1
Likes: 0
2010 suburban same problems
2010 Suburban LT - the USB port in the center console (between the front seats) is not working. The lighter style outlets in the console have power and the audio controls on the rear of the same console work fine.
The audio system will not recognize a thumb drive and there does not seem to be any power.
I'm not sure where to look - any suggestions?
The audio system will not recognize a thumb drive and there does not seem to be any power.
I'm not sure where to look - any suggestions?
I have taken it to the dealer and they can't find anything and I got mine new with 31 miles on it. so everything is stock in the suburban nothing is aftermarket. The USB stops working in the center console and the WiFi disconnects from the built-in hotspot to this day I have not found out why it does it but it seems like a fuse that resets its self.
Thread
Thread Starter
Forum
Replies
Last Post
