Cruze Chevy's newest entry into compact cars takes safety to an all new level and ridicules the status quo set by the other manufacturers.

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Not happy with MY Cruz

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Old Oct 31, 2012 | 9:41 AM
  #61  
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Really!FAR beyond quality control issues.Sounds like a large number have real problems. I've driven for 40+ years-and recognize a POS when I drive one! Worse is GM's refusal to acknowledge problems & address them-mainly in 2011 models. So far in a year-heater quit.Faulty solenoid-stalled suddenly on a busy freeway.Seatbelts in back not dependable.Gas mileage worse than a crew-cab truck.Shooting oil all over motor-never found cause,doing it again.Tires need filling at least monthly.Coolant smell. Paint peeling.Constant whining,jerking & revving when shifting (much worse in cold weather.)This is at 40 km/hr & under-with a ligt foot. Just a bit more than a few glitches! Makes you wonder exactly what was tested on those millions of miles. BTW-10,000 km on it. Checked out trade-in,resale value-50% because it's a problem car! As far as customer service at GM Canada-guy who sold me car told me(when I went back in 2 weeks because tranny was getting worse) that "if a 2009 or '10 Cobalt with around 20,000 km on it came in,I could trade and wouldn't have to pay much extra"-service rep thought it was a great idea...for a new car with under 2000 km on it! Last GM I buy-and,oh yes GM-family purchases now over $400,000-all non-GM because of this car.

Last edited by canuck; Oct 31, 2012 at 9:46 AM.
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Old Nov 6, 2012 | 8:05 AM
  #62  
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Lower gas mileage is more than likely the cause of a heavy foot driver, dirty air filter, inexperienced Stick shift driver, etc.
If there is a faulty solenoid, or a code, chances are all the problems will go away once it is fixed. Its a proven fact that when an engine has a faulty part, it will use extra gas, and as time goes on with the issue not being fixed, other problems will start to happen, chances are it lead to misfire, stalling, and then possibly caused a gasket to rupture which makes the coolant leak out, then the lack of coolant means no heater.
All of this could have been avoided if the engine was fixed when it should have been. Engines are fined tuned machines, unlike the past, when something goes wrong, it can be a big problem if left alone. They put warning lights and gauges for a reason, they are not Christmas lights or ballet dancers. lol
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The oil spraying all over the engine was addressed already, it happens because someone who does not know what they are doing did not put the oil filter and cap back on properly.
I am guessing you take your vehicle to a Shop/dealer?
Lack of oil can mean lack of cooling, oil not only lubricates the engine but also helps cool it where the coolant can not get. Lack of oil can lead to mechanical problems, did you ever check the oil and inspect the work after the shop was done? 99% of people do not, then blame the car manufacturer for problems when it was the shops fault. lol
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Unless you encountered a dealership I once found my friend was going to. They would deliberately tinker with other things on the vehicle to make you bring it back and repeat the process, or until you buy another car from them.
The dealership/shop could be taking its customers for all they are worth and that is causing you to have a bad experience with the corporations product.
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Your just one of a very small handful of people who I see shunning GM simply because of one car.
It is funny how you think, you might as well not buy any vehicles at all because every manufacturer has had someone like you say that about their vehicles at some point in time. It is like a person refusing to fly in any American airlines plane because one plane decided to crash. And because every airline has basically experienced problems & maybe a crash, you refuse to fly in any plane at all. (Good luck walking everywhere).
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I can only give you facts of what I see, and I have met many people who own this vehicle and many other GM vehicles; And, they have loaded them with miles and their cars are just fine, they just get the oil & fluids changed when needed.
I'm not going to argue with you, I'm just telling you that there is a reasonable explanation behind this, and it does not make any seance to knock GM and ALL their vehicles because of it.
They are a global corporation, 99% of the world will tell you that they are dependable and have great quality over other makers.

Last edited by GHOSTOWLGRID; Nov 6, 2012 at 8:16 AM.
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Old Nov 7, 2012 | 9:05 AM
  #63  
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Actually-I'm not alone in deciding not to buy another GM! (and I've driven GM/Chev all my life) Talked to 4 other Cruze owners in city(small city) and they all have had similar problems-or worse.One had tranny go at 1500 km,one brakes & shocks at 2000 km.But I do love how it's the drivers fault! The quality and dependability I loved in GM/Chev. are no longer there. 1.No heavy foot- surrounded by 40 km/hr school zones. Revs to 3500-4500 rpms 2nd & 3rd shift,no matter how much "foot"...really good for mpg.2.Solenoid was faulty & replaced-do they check anything?? 3.Oil spray-also under hood,but you're right-lousy Goodwrench- which you have to have warranty check at. 4.I check all fluid levels regularly-when I do tire pressure(need air monthly-better than on nitro)Lots of other problems-seat belts,paint,heater.BUT I DON"T EXPECT ALL THESE PROBLEMS IN A NEW CAR! BTW-one reason I won't buy another GM is how GM Canada is handling problems.
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Old Nov 9, 2012 | 7:10 PM
  #64  
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Originally Posted by canuck
Really!FAR beyond quality control issues.Sounds like a large number have real problems. I've driven for 40+ years-and recognize a POS when I drive one! Worse is GM's refusal to acknowledge problems & address them-mainly in 2011 models. So far in a year-heater quit.Faulty solenoid-stalled suddenly on a busy freeway.Seatbelts in back not dependable.Gas mileage worse than a crew-cab truck.Shooting oil all over motor-never found cause,doing it again.Tires need filling at least monthly.Coolant smell. Paint peeling.Constant whining,jerking & revving when shifting (much worse in cold weather.)This is at 40 km/hr & under-with a ligt foot. Just a bit more than a few glitches! Makes you wonder exactly what was tested on those millions of miles. BTW-10,000 km on it. Checked out trade-in,resale value-50% because it's a problem car! As far as customer service at GM Canada-guy who sold me car told me(when I went back in 2 weeks because tranny was getting worse) that "if a 2009 or '10 Cobalt with around 20,000 km on it came in,I could trade and wouldn't have to pay much extra"-service rep thought it was a great idea...for a new car with under 2000 km on it! Last GM I buy-and,oh yes GM-family purchases now over $400,000-all non-GM because of this car.
Wow from $250,000 to $400,000 in just 5 months, sounds to me like you could be full of it. But then all of our whiny farmers down here are too. You've made your point so go and buy your jap **** if you don't like the car and support their country, sounds like you have plenty of money.

Last edited by cucv30; Nov 9, 2012 at 7:15 PM.
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Old Nov 10, 2012 | 8:46 AM
  #65  
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Point is I don't have a lot of money-why I bought a Cruze(my old Cavalier served me well for a reasonably priced car).Trucks & suvs are $40,000+ in Canada-we pay a lot more here- so I'm figuring 3 trucks & small car= $150,000.(paid 20,000+ for basic LS) BTW-check out how many of the Cruze parts are made in North America- a lot made in China & Mexico! "Assembled in USA" doesn't mean much to me when parts are faulty & assembly questionable. But I do agree about whiny farmers...their vehicles are not basic models!
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Old Nov 11, 2012 | 10:44 AM
  #66  
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Originally Posted by canuck
Point is I don't have a lot of money-why I bought a Cruze(my old Cavalier served me well for a reasonably priced car).Trucks & suvs are $40,000+ in Canada-we pay a lot more here- so I'm figuring 3 trucks & small car= $150,000.(paid 20,000+ for basic LS) BTW-check out how many of the Cruze parts are made in North America- a lot made in China & Mexico! "Assembled in USA" doesn't mean much to me when parts are faulty & assembly questionable. But I do agree about whiny farmers...their vehicles are not basic models!
I understand, you are right about to much being outsourced to other countries. I may have to go and drive a new one just to see for myself how they act, especially the manual trans. I don't know how old you are but i grew up in an time that "Made in the USA" really meant something, now it's as you said, "Assembled in the US" kind of meaningless to me as well. However I am one that considers myself a true American and will stick with my American cars through thick and thin. I personally have never had any bad experiences yet.
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Old Nov 12, 2012 | 8:45 AM
  #67  
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I'm not from the USA,but always bought a car made in North America.This one has really let me down-but sounds like you get a really good car-or a really bad one. The difference in quality is very noticeable-they've cheaped out on dependability for "bling". Do I care if I have a dash like a 747 when it's lit up-no.Would I like it to not break down constantly-yes.Sounds like the 2012 &13s are better-guess they tested it on 2011 models. GM Canada is no help(and we have really poor lemon laws)Very disappointed.
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Old Nov 13, 2012 | 9:42 AM
  #68  
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I'm making a seperate thread to not hijack this thread.
But Its relevant to the last 2 people who posted...

@OP: Read if if you will. Its informative.
It will probably be in a different section of this sight because it is a different topic, but relevant to this thread...

EDIT:
The link to my thread if you want to investigate:
https://chevroletforum.com/forum/lou...73/#post232524

Last edited by GHOSTOWLGRID; Nov 13, 2012 at 9:59 AM. Reason: added
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Old Dec 4, 2012 | 7:46 PM
  #69  
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So it seems like everyone's problems are with the trans shifting ( sounds like bump shifting caused by poor driving habits brought on by not being used to a 6 speed auto. Typically I print out shift charts for customers and after ward they adjust and love the car) and recalls... The recalls are actually very minor and the oil leaks on hot surfaces was brought on by people taking there cars to jiffy lube and the filter caps being over tightened. My wife has one, it averaged 38.9 mpg and other than the recalls its been 56,000 with no issues... To the OP. YOU ARE BUMBSHIFTING BECAUSE YOU HAVE A HEAVY FOOT AND DEPRESS THE PEDAL IN INTERVALS.. sorry seen too many women complain about this and their husband go " there's no problem when I drive it" you just need to learn how to drive a 6 speed.
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Old Dec 5, 2012 | 10:54 AM
  #70  
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Oh for heavens sake-now it's the driver who is at fault? Especially women? Really! My brother,2 nephews,& daughter agree with me-lousy transmission.Oil spills-all Goodwrench work done at dealership. I see Consumer Reports has upgraded Cruze reliability to average now-an improvement from "dismal" results on 2011 models.Nice to know that GM did their testing on us-still would like to know exactly what they tested on their"millions of miles" of testing. I give up-but this is my last GM. What a POS-and GM's handling of problems an insult-and your GM attitude is exactly what I'm talking about. Oh,BTW-where shield was butchered-gathers really nice amounts of snow & ice.Should be good for car.
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